The location seemed perfect and lovely in the beachfront area. The rooms of our place were a nice size and beautifully designed with a view. Great breakfast, we greatly enjoyed it.

Airy room with a stunning view of the sea and rustic decor...

My stay at Hip Hotel was fantastic! The location was prime, right on the beach and not crowded. The beach area was beautiful and spacious. The hotel staff at the front desk, restaurant, and beach bar were all super friendly and accommodating. The hotel had a great Tulum vibe and was within walking distance of excellent restaurants. I highly recommend this hotel.

The cabana and the beach, the food is excellent too.

Depend who's on at front desk to what service you will receive, but all other departments were great.

The location is just AMAZING!!! All rooms are located less than 30 seconds from the wonderful beach. The room was nicely furnished (double shower is great!), very clean. The staff was friendly and quite helpful. The breakfast (included in the room price) is nice. You can even order when lying on the beach beds for drinks and they would bring them directly to you. And all of this for a very reasonable price (perhaps the price was low also because it was low season). But I would definitely recommend the Hip Hotel again and would really come back in the future if I could.

Although we were supposed to have free Wifi access, it simply didn't work during the entire duration of our stay. We had each time we needed internet to ask the receptionist to borrow his/her working station, and as they had to use it for work, we couldn't stay longer than 15 minutes... Careful too, they accept AMEX but they say that it's taking like 20 min for the transaction, so it's accepted but you'd better anticipate your departure in that case.

The staff went above and beyond to make us feel at home. They were incredibly attentive and even cleaned our sunglasses. The hotel is in a beautiful location, right by the beach where turtles lay their eggs. The property is well-maintained and easy to navigate. The food and drinks were delicious. we highly recommend this hotel for a memorable vacation.

The room is just infront of the beach... get a room infront of the beach you will love it...

The was not internet, it was down all the 5 days that I stayed there.

Clean, nice, good staff, beautiful view, ocean wonderful. A very nice place to stay.

No wash cloths, very dim lighting.

The location of this hotel is perfect for a weekend getaway. It is conveniently situated near the beach, making it easy to enjoy the sun and surf. The beach area is also well-maintained and clean, which is always a plus. The hotel staff are friendly and attentive, ensuring that you have everything you need for a comfortable stay.

There were a few drawbacks to my experience. Firstly, the cleanliness of the rooms could be improved.

Excellent location on a world class beach. Close to many sightseeing attractions. Helpful and friendly staff. Nice size resort. Food was good. In all, I would recommend this hotel.

Linens a little rough which made sleeping a bit challenging. Chairs not so comfortable either. While we were there there was no internet for the duration of our stay. Leak on my bed due to a rain storm. Mosquitos in room.

Nice location-few people,good beach,calm place to relax near the beach.

Street can get a bit noisy. Try not to get room near power generator, as it noisy.

The staff were friendly efficient and so incredibly helpful too. Enjoyed staying here, my room was well decorated and had a mini-bar, climate control, and a personal safe. The bathroom had bathtubs, which was great.

The staff was friendly and attentive, offering a warm welcome and excellent service. The rooms were spacious, with lovely decor and a pleasant veranda. The beach was beautiful and the location was convenient, close to restaurants and bars. The breakfast was outstanding, with a stunning view.

Couldn't stay longer.

A perfect balance between an upscale "summer camp" and a 5-star hotel...we had the most amazing ocean-view room and I was so upset that we had to leave because of a hurricane after 4 nights...we will be back at least once if not annually to get the perfectly remote and calm, as well as simultaneously helpful staff in the reception and wonderful restaurant. We chose this hotel for our honeymoon and I couldn't imagine a better spot in north america to get a beautiful, warm, welcomingly sunny, small-scale resort to satisfy everything we wanted. Amazing all- around...will never forget the experience...

Menu could be improved slightly with fresher seafood and a reception that would be open 24-hrs. And maybe slight improvement in the hot water situation. The food and drinks were perfectly good and the water didn't really matter too much since we were staying in a tropical climate.

Excellent location, fantastic beach and sea. Pleasant bungalows.

Boring breakfast. Wi-Fi limited mostly to the lobby.